Umbrella Setup Service Specifics / Terms / Conditions

Umbrella/Cabana Service-What You Need to Know

outer banks umbrella set up service

IMPORTANT: Setup Service for Oceanfront VS. Non-Oceanfront Homes

  • Umbrella service is available for all oceanfront homes, condos & motels from Corolla to South Nags Head.

  • ATTENTION ALL OCEAN SANDS CUSTOMERS: Umbrella service requires a non-oceanfront fee due to location of access ramps (regardless of rental home location)

  • Please call for availability on Hatteras Island (Avon, Rodanthe, Waves, Salvo, Buxton, Frisco, Hatteras Village)

  • Umbrella service is NOT available for non-oceanfront homes in

    • Town of Nags Head

    • Town of Duck

    • Northern OBX 4×4 areas of Carova, Swan Beach & other “off-road only” areas.

  • Umbrella service for ALL Ocean Sands customers and all other non-oceanfront homes includes additional labor fees & require pre-approval from our advance reservations department. Please call for availability.

  • Additional Labor Fees for Non-Oceanfront Setup Service are Calculated on an Individual Order Basis (not by home):

    • Orders $1-499 ($75 labor fee)

    • Orders $500-999 ($150 labor fee)

    • Orders $1000-$1499 ($225 fee)

    • Orders $1500-$1999 ($300 fee), etc.

SERVICE SPECIFICS:

  • Gear is delivered between 12pm-8pm to your home and can be used that day.

  • Service begins the day after your arrival.

  • OAR staff takes your OAR chairs and umbrellas to the beach in front of your cottage (or closest beach access).

  • OAR staff “sets-up” your OAR chairs and umbrellas before 9:30am each day and places a name-tag on one chair with your last name and server contact info.

  • Upon equipment set-up, an optional text message is sent to the lessee informing them the setup is complete.

  • OAR staff returns to “break down” the rental OAR chairs and umbrellas between 5-7pm and returns the gear to the designated storage place.

  • Customer (lessee) can text OAR staff at anytime with weather concerns.

  • No item substitutions are available.

SERVICE TERMS & CONDITIONS:

  • Lessee is asked to collapse all umbrellas before leaving the items unattended (lunch, etc).

  • In case of severe weather (wind or rain), staff will make a judgment call for setup. A text notification will be sent if setup is canceled for that day. If setup, lessee is responsible for removing equipment from assembled position and bringing to dune line if a wind hazard occurs (between 10am and 5pm).

  • Service includes only 1 daily set-up and breakdown of equipment each day.

  • Lessee is responsible for all damaged or lost equipment due to negligence.

  • No refunds due to weather.

RESERVE YOUR UMBRELLA SETUP NOW