Terms

Terms



Initial here to indicate you've read & agree with the terms:

Below are the policies & terms by which we rent items.  We will replace, or provide instruction for any item at any time.  Don't hesitate to ask at 252-261-7368.

  • RESERVATION CANCELATION POLICY: Items canceled 15+ days prior to arrival will be issued a complete refund. Items canceled 8-14 days prior to arrival will be issued a refund, less a $15 administrative fee. Cancelations within 7 days of rental will receive an in-store credit towards other rentals, only.
  • In-Store Customer Pickup* Summer Hours are 8-8 daily, Off-season hours are 9-5 on select days.
    Corolla 252-453-2440
    Duck 252-261-4346
    Nags Head 252-441-7823
    Avon 252-995-5868
    Reservations 800-635-9559
  • Standard Delivery Customers: Normal delivery hours are between 12 noon and 8 pm on your scheduled delivery date. All items are placed underneath the cottage, safe and out of the weather. Items may also be placed near the cottage entrance or outdoor shower. Please place all items in the same place (as delivery placement) upon departure. (EXCEPTION: Electronic equipment is placed inside to prevent weather damage.) If your delivery has not arrived by 8pm, please contact the closest store location. Numbers are listed below.
  • **EXPRESS DELIVERY CUSTOMERS**: Delivery is guaranteed by 1 pm on your scheduled delivery date. All items are placed under the cottage, safe and out the weather. Items may also be placed near the cottage entrance or outdoor shower. Please place all items in the same place (as delivery placement) upon departure.(EXCEPTION: Electronic equipment is placed inside to prevent weather damage.) If your delivery has not arrived by 1 pm, please contact the closest store location.
  • *HURRICANE POLICY: In the event of a MANDATORY EVACUATION ORDER, please call the store from which your equipment was delivered or picked up to make arrangements for returning your equipment to store; the store location is listed at the top of this form. A pro-rated instore credit will be issued to you based on the amount of time remaining on your rental. Rental Equipment will be available upon returning to the area after the evacuation has ended. NO REFUNDS DUE TO WEATHER CONDITIONS.
  • OCEAN ATLANTIC RENTALS, INC. AND ITS' EMPLOYEES ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR TO THE INTERIOR OR EXTERIOR OF YOUR VEHICLE DURING LOADING, UNLOADING, OR TRANSPORT OF ANY RENTAL EQUIPMENT.
  • ALL EQUIPMENT IS USED AT LESSEE'S RISK.  The Lessee acknowledges that Lessee has inspected the equipment and has determined that same is in good condition and suitable for the purpose for which it has been leased. The Lessee shall only use the property in the manner for which it is designed and intended to be used. Lessee recognizes that the property is being received AS IS and WITH ALL FAULTS. LESSOR MAKES NO REPRESENTATIONS, PROMISES, OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, CONCERNING THE MERCHANTABILITY, SUITABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE PROPERTY. LESSOR EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER ARISING FROM STATUTE, COMMON LAW, CUSTOM, OR OTHERWISE.
  • Lessee assumes all responsibility for equipment while out of possession of lessor, and promises to return such equipment to the lessor in as good condition as it was at the effective date of the lease, natural wear from a responsible use expected. Lessee shall be liable for any loss, theft, damage or destruction of leased property. All equipment lost or damaged beyond repair will be paid by the lessee at regular replacement price. All damaged equipment which may be repaired will be repaired by the lessor, on return thereof and the cost for such repairs shall be paid by the lessee. Accrued rental charges cannot be applied against the purchase price or cost of repairs of such damaged or lost equipment. Scheduled rental rates begin when the equipment leaves our store and continues until returned. Lessee shall indemnify and hold Lessor harmless from any and all claims, damages, or proceedings (including all costs, expenses, and attorney's fees) related to or arising out of Lessor's use or possession of the equipment. This equipment shall be used by the Lessee only. This writing contains and constitutes the entire agreement between the parties. This lease agreement can only be modified by written agreement signed by both Lessor and Lessee. The Lessee represents that Lessee is at least eighteen (18) years of age and under no disability which will prevent Lessee from entering into this agreement. Lessee agrees not to part with or assign this lease or the equipment without the written consent of Lessor.
  • All items must be returned clean & in good working order.  A $5.00 CLEANING CHARGE will be made on items returned unclean. Linen need not be cleaned.
  • No cash refunds.  We will trade for other rental items within 24 hours of initial contract.  Linen is not refundable.
  • We will replace, or provide instruction for any item at any time.  Don't hesitate to ask at 252-261-7368